Think Chrysler will give me a replacement car? I have been faithful. Please tell me what to do. Joined May 26, Were you doing anything interesting? Could be your car was just one in a million. I would guess that they will drop a totally new motor in there.
If not, I would not accept that. Please keep us up-to-date. Joined Aug 31, Holy cow! With all the delivery delays, there might be a long wait for a new crate motor. Anyone know how well DC responds to this sort of thing? Joined Aug 9, I blew out a motor on a M. Chrysler had it replaced in 5 working days.
Joined Jul 14, Northern Rider said:. Well the dealership called today and said that after tearing into the motor. Th DC district rep toldthem that the gas was probably bad. I am not buying it. I only have miles on the car for crying out loud!
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I filled my Dakota with the exact same gas! And no issues. I am so mad right now I could explode. They also told me that since it ended up being the fuel, I will have to pay for them tearing into the motor.
I will return there loaner tonight and get my lawyer on them. This is customer loyalty at its best. And they wonder why the Japanese are now part of the big three. Like my Dad always said "Don't SH! They might miss a guy like me that has bought 7 new DC products in 4 years. What do you think? They might also consider training protocol that trains techs not to tear into the motor untill the gas issue is checked first. Uh, not to be belligerent, but what does that have to do with a blown hemi and not the good kind of blown? These are brand new engines with no 2, 3, or more years of being inventory items.
Hardly a logical comparison. Joined Jun 27, Hemiman said:. Th DC district rep told them that the gas was probably bad Joined Jun 19, Well here are the events in order. No they didn't have it tested. They said they took a sample and let it sit over night and it separated. I am no chemist but if you can visually see separation in the fuel then the car probably wouldn't have run after the initial problem began. It ran another 50 miles. As I have said I have owned the following cars from DC.
I can't believe they are treating me like this.
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When I went for my loaner the sales person wouldn't even talk to me. Good thing I still have the survey from DC.
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They won't fair well on it. But as they say "sticks and stones".
Joined May 16, Joined Jul 4, Diesel fuel? Does that sound right?? Well, thats what the technician at Dempsey said when I called them this morning: - ask for Patty, she's the shop warranty specialist. Hard to believe actually. Joined Jun 29, Find jobs Company reviews Find salaries.
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Sort by: Helpfulness Rating Date. My work day, Started my day by walking the lot. This was to make sure everything had a good visual presentation. Then I would go in and check what customers have inquired about vehicles on the internet. I would then reach out to any of the customers who may have had any questions, and get those addressed.
Then try to follow up with any people I may not have been in contact with. I would then check the inventory to make sure we were caught up on the ordering process. Then have a meeting with my manager to make sure we were doing everything we could to meet the goals that were set.
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